Privacy Policy

Last updated: June 30, 2025

This privacy notice describes how and why we might collect, store, use, and/or share your information when you use our services — including visiting our website, booking sessions, or contacting us.

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1. Who am I

This website and the services offered (such as holistic therapy sessions and workshops) are operated by Anica Cortez.

You can contact me at:
📧 anicacortez@gmail.com
📍 Rua Guiomar Torrezão, 2765-227 Estoril, Portugal

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2. What information is collected

Information you provide:

When you book a session or reach out via the contact form, email, WhatsApp, or social media, we may collect:

• Name
• Email address
• Phone number (optional)
• Preferred appointment time
• Notes or messages you share

If using a booking platform like TidyCal, they may also collect your billing info and location — see TidyCal’s Privacy Policy.

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Payment information:

All payments are processed securely through third-party platforms (like PayPal, Stripe, or Revolut). We do not store or access your payment details. Please review their privacy policies for further info.

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3. How I use your information

I use your information to:

• Schedule and manage appointments
• Respond to your messages or inquiries
• Send confirmations and relevant session info
• Improve our services and user experience
• Comply with legal obligations

I do not sell or rent your data to anyone.

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4. Legal basis for processing (GDPR)

I rely on the following lawful bases to collect and process your data:

• Consent: When you fill out a form or make a booking
• Contract: To fulfil the services you’ve requested
• Legal obligation: For accounting, tax, or record-keeping
• Legitimate interest: To improve service and communication

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5. Cookies & Tracking

This site may use basic cookies for functionality (e.g., language preference, site performance). You can disable cookies in your browser settings at any time.

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6. How long I keep your data

I retain your information only for as long as necessary:

• For bookings: up to 2 years for client records
• For legal/financial compliance: up to 6 years
• For newsletters or updates: until you unsubscribe

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7. Security

I take reasonable technical and organisational steps to protect your data. However, no system is ever 100% secure, so please be cautious with the information you share online.

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8. Your rights under GDPR

You may request to:

• Access, update or correct your data
• Have your data deleted (“right to be forgotten”)
• Object to or restrict processing
• Withdraw your consent at any time
• File a complaint with a data authority

To exercise these rights, contact us at:

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9. Do-not-track & Third parties

I do not currently respond to browser "Do Not Track" signals. We may embed or link to tools like Google Maps, Instagram, or WhatsApp — their usage is governed by their respective privacy policies.

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10. Updates to this Policy

I may update this Privacy Policy from time to time. The date at the top indicates the latest revision. Please review periodically for changes.

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11. Contact

If you have any questions, reach out at:
📧 anicacortez@gmail.com