Privacy Policy

Last updated: June 30, 2025

This privacy notice describes how and why we might collect, store, use, and/or share your information when you use our services — including visiting our website, booking sessions, or contacting us.

1. Who am I

This website and the services offered (such as holistic therapy sessions and workshops) are operated by Anica Cortez.

You can contact me at:
📧 anicacortez@gmail.com
📍 Rua Guiomar Torrezão, 2765-227 Estoril, Portugal

2. What information is collected

Information you provide:

When you book a session or reach out via the contact form, email, WhatsApp, or social media, we may collect:

  • Name
  • Email address
  • Phone number (optional)
  • Preferred appointment time
  • Notes or messages you share

Your booking details are stored in Google Calendar (Google Ireland Limited), which I use as my diary, and your confirmation is sent by email through Resend (Resend, Inc.). Neither service receives payment data.

Payment information:

All payments are processed securely through third-party platforms (like PayPal, Stripe, or Revolut). We do not store or access your payment details. Please review their privacy policies for further info.

3. How I use your information

I use your information to:

  • Schedule and manage appointments
  • Respond to your messages or inquiries
  • Send confirmations and relevant session info
  • Improve our services and user experience
  • Comply with legal obligations

I do not sell or rent your data to anyone.

4. Legal basis for processing (GDPR)

I rely on the following lawful bases to collect and process your data:

  • Consent: When you fill out a form or make a booking
  • Contract: To fulfil the services you’ve requested
  • Legal obligation: For accounting, tax, or record-keeping
  • Legitimate interest: To improve service and communication

5. Cookies & Tracking

This site may use basic cookies for functionality (e.g., language preference, site performance). You can disable cookies in your browser settings at any time.

6. How long I keep your data

I retain your information only for as long as necessary:

  • For bookings: up to 2 years for client records
  • For legal/financial compliance: up to 6 years
  • For newsletters or updates: until you unsubscribe

7. Security

I take reasonable technical and organisational steps to protect your data. However, no system is ever 100% secure, so please be cautious with the information you share online.

8. Your rights under GDPR

You may request to:

  • Access, update or correct your data
  • Have your data deleted (“right to be forgotten”)
  • Object to or restrict processing
  • Withdraw your consent at any time
  • File a complaint with a data authority

To exercise these rights, contact us at:

9. Do-not-track & Third parties

I do not currently respond to browser "Do Not Track" signals. We may embed or link to tools like Google Maps, Instagram, or WhatsApp — their usage is governed by their respective privacy policies.

10. Updates to this Policy

I may update this Privacy Policy from time to time. The date at the top indicates the latest revision. Please review periodically for changes.

11. Contact

If you have any questions, reach out at:
📧 anicacortez@gmail.com